Telephone Etiquettes and Manners.
How to: Effectively Communicate over the Phone.
Effective communications over the phone require clarity of speech, knowing what you want to convey and a willingness, to engage with someone using good listening skills and prompts. This article provides some of the basics required effectively communicate during a phone call.
1. Answer the phone specifying who you are.
It can be disorienting for a caller when they do not know with whom they are speaking. Try to have a bright, happy voice when answering too, as this gets the conversation off to a good start.
2. Speak clearly.
Pronounce your words well and try to a.
How to: Effectively Communicate over the Phone.
Effective communications over the phone require clarity of speech, knowing what you want to convey and a willingness, to engage with someone using good listening skills and prompts. This article provides some of the basics required effectively communicate during a phone call.
1. Answer the phone specifying who you are.
It can be disorienting for a caller when they do not know with whom they are speaking. Try to have a bright, happy voice when answering too, as this gets the conversation off to a good start.
2. Speak clearly.
Pronounce your words well and try to a.
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